Meet our team


CxSpot was founded by Houssam Abatal in February 2017. The main purpose of CxSpot is to help organizations delight their customers in the Middle East by advising them on the design and implementation of customer experience programs.

Houssam Abatal

CEO & Co-Founder

Houssam is passionate about delighting customers and helping organizations achieving this goal. It is about making sure that companies are offering experiences rather than selling products or providing services. Houssam had been working with a number of organizations in the middle east, helping them implement and design their voice of the customer program